Shipping & Returnes

  • We will do our best to ensure timely and safe shipment of your goods.
  • After confirming the order, we will process and arrange for shipment as soon as possible.
  • We will use a reliable logistics service provider for transportation to ensure the safe delivery of your goods.
  • The shipping cost will be calculated based on factors such as the destination, weight, and size of the order.
  • When you place an order, you will see accurate shipping information.
  • For specific promotional activities, we may offer a free shipping option.
Shipping Notice:
  • When your order is shipped, we will send an email containing the order tracking number and estimated delivery date.
  • You can use the order tracking number to track the shipping status of your package online.
Return Policy:
  • If you are not satisfied with the received product or encounter quality issues, please contact us promptly.
  • We will provide you with return, refund, or exchange services in accordance with applicable return policies.
  • Before applying for a return, please read and comply with our return policy.
Return process:
  • If you decide to return the item, please contact our customer service team for return instructions.
  • On the premise of complying with the return policy, you will be provided with a return address and relevant requirements.
  • Please ensure that the returned goods are properly packaged and returned using reliable logistics services.
  • Once we receive and confirm the good condition of the returned item, we will process the refund.
  • The refund will be refunded back to the payment method you initially used within a reasonable time.
Please note that the above are only general example policies, and you need to modify and customize them according to your specific situation and applicable laws. Before issuing policies, it is recommended to consult legal professionals to ensure compliance with regulations in your business and region.
If you have any questions about our shipping and return policies or other issues, please contact our customer service team promptly.